Shipping policy

Shipping Policy

Last Updated: [June 10, 2025]

Thank you for supporting handmade art! Each piece in our shop is crafted with care, and we’re honored to share our creations with you. Please take a moment to review our shipping policy before placing your order.

🛠️ Processing Times

Because our jewelry and artwork are handmade, processing times may vary:

Ready-to-ship items: 2–5 business days
Made-to-order or custom items: 5–10 business days (depending on complexity)

We strive to ship orders as quickly as possible without compromising quality. You’ll receive an email confirmation once your order is on its way.

🚚 Shipping Methods & Rates

We offer the following shipping options at checkout:

Standard Shipping (3–7 business days)
Expedited Shipping (2–3 business days)
Free Shipping on U.S. orders over $[70]

All shipping rates are calculated based on your location and the weight of your order.

🎨 Packaging

Your items are carefully wrapped and packaged to ensure they arrive safely. We use protective materials and eco-friendly packaging whenever possible to reduce waste and protect your art.

🌍 International Shipping

We currently [offer / do not offer] international shipping. If international shipping is available:

Please note that buyers are responsible for any customs duties or import taxes.
International delivery may take 2–4 weeks depending on the destination and customs processing.

📨 Tracking Information

Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for the tracking to update.

⚠️ Shipping Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

💔 Lost or Damaged Orders

We take great care in packaging your items, but if your order arrives damaged or goes missing in transit:

Contact us at Christinatsimboukis19@gmail.com within 7 days of delivery.
Include photos of damaged items or packaging if applicable.
We’ll work with you to resolve the issue—whether that’s a refund, replacement, or repair (case-by-case).